FAQ

Original dental records belong to the dentist, but you can request a copy be sent to your new dentist. You may need to sign a release form and pay an administrative fee. Contact your dentist or the provincial dental regulatory body for more details.

Yes, dentists follow strict infection control practices. They wear gloves, masks, and regularly wash their hands. Dental tools are sterilized, and exam rooms are cleaned thoroughly. If you have concerns, ask your dentist to explain their hygiene protocols.

The Canadian Dental Association recommends a first dental visit within six months of the first tooth appearing or by one year of age. This helps establish a positive relationship with dental care and prevent early problems.

Dental insurance plans are agreements between employers and benefit carriers. Dentists create treatment plans based on your needs, not insurance coverage. Patients pay for services upfront and then claim reimbursement from their insurance provider. Many dentists offer payment plans to help manage costs.

What if I don’t have dental insurance and can’t afford care? If you don’t have insurance, you can:

• Ask about payment plans.
• Check if you qualify for government-funded dental care.
• Visit a dental school for reduced-cost treatment. Preventative care (brushing, flossing, and regular check-ups) helps avoid expensive treatments later.

Dentists provide stronger whitening treatments with custom-made trays and professional supervision. Store-bought kits have lower bleach concentrations and may cause gum irritation or uneven whitening. Consult your dentist before using any whitening products.

Ask questions! You have the right to understand any procedure before agreeing to it. Questions to ask include:

• Can I see pictures or examples?
• How experienced is the dentist with this procedure?
• What is the cost?
• Are there alternative treatments?
• How long will the results last? Your dentist may also provide printed materials for further understanding. If you still have doubts, consider getting a second opinion.